Forex Services Fees - HDFC Bank

HDFC Bank blocked and disabled my credit card for alleged "forex trading".

A year and a half ago, I got a call from a person from HDFC bank who offered me a free no yearly fee credit card. They said that since you have a salary account with us, you are eligible for this offer.
I was not specifically looking for a credit card, but since they said it was free, I agreed. So after a few calls, they sent a card home. The card had a limit of ₹100,000, but was of Diners, so was not accepted in most of the places. No wonder, I didn't use the card much.
A few days from that, a dude calls me and tells me that out of the ₹100,000 limit you got, ₹15,000 is blocked and unusable. To unblock that amount, you have to purchase a health insurance policy from us for two years, and after two years, you will get back the whole ₹15,000 as reward points which you can withdraw or use. This is where things started to get a bit fishy. When purchasing the card, this wasn't told to me. They also added a card protection plan called OneAssist, worth around ₹2000, which wasn't also told to me in the beginning.
So I asked the guy what will happen if I don't purchase the policy. He told we are going to charge ₹15,000 from you anyway (a big red flag), so it's better that you purchase the policy from us. You are getting it essentially for free, since you will get back the amount after two years.
I didnt have a health insurance policy then, and the rate they were offering was comparable to the rates provided if I buy the policy independently, so I agreed. They started charging every month around ₹650 (₹500 principal + around ₹150 interest + taxes) and this was to go on for 2 years.
But it didn't. Last month, they blocked and closed my credit card. I got no intimation about it from them either via phone or email, and I had to call them and wait for 30 minutes before I could speak to an actual human being and know what happened. The outstanding of the health insurance amount was foreclosed (amounting to around ₹6500 with charges and taxes) and I was liable to pay for it by the end of free credit period.
I was told that my card was disabled because of forex trading on 13th of August. When I asked there is no transaction on that particular date, they told that the system detected it was a illegal transaction, and blocked it right away. I am pretty sure that they were outright lying, I rarely used the Diners credit card for anything, statement after statement, the only charge was that of health insurance emi. I kept it only for emergency purpose, incase I suddenly need cash someday.
I know this was pretty much a scam, just to sell the health insurance policy and that OneAssist thingy that no one will otherwise buy. Question is, is there something I can do about it, legally? When I asked them about proof that some illegal transaction took place, like the online website where that transaction happened, they said they can't disclose it.
How to prevent getting duped by such scammy procedures? And can banks close credit cards right away, without giving any proof to customers? What if the outstanding was a high amount, which I wouldn't be able to pay in a month? Can they foreclose emis at their will, and make their customers go under debt trap?
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Foreign/Forex Exchange Services: If you need to deal in foreign currency HDFC Bank has a range of products and services that you can choose from like transfer money to India, make payments etc. Keep tabs on exchange rates every now and then to transact smoothly, efficiently and in a timely manner. Foreign/Forex Exchange Services: If you need to deal in foreign currency HDFC Bank has a range of ... View Homework Help - rates (1).pdf from ECONOMICS 109 at University of Phoenix. HDFC BANK TREASURY FOREX CARD RATES DATE: Currency Type Currency (In Rs.) Cash Buying Cash Selling Bills Reconvert unused currency (excluding coins) into INR at HDFC Bank branches at competitive rates * Currency notes will be offered, subject to availability at our branches. * HDFC bank reserves the right to reject any FX transaction if documents submitted are not adhering to internal compliance and RBI guidelines. Get started in 3 easy steps. Permitted sum Permitted sum. Carry foreign currency ... Selling (O/w Rem) Forex cards (Cash out) & TC Purchase Forex cards (Load / reLoad) & TC sale DD Issuance U.A.E. Dirham AED 18.76 21.88 19.26 20.98 19.3720.87 20.93 - Currency Tenor Cost Australian Dollar AUD 50.11 56.21 50.89 53.8651.2053.57 53.73 USD/INR 6 months 4.51% Canadian Dollar CAD 54.54 60.04 55.35 58.6655.6958.35 58.52 USD/INR 12 months 4.36% Swiss Francs CHF 70.47 78.42 72.26 76.62 ... HDFC Bank’s exchange rate was collected from HDFC Bank’s website on 11/11/2018. Interbank rates collected from on 11/11/2018. The information displayed on this site is subject to change at any time and we do not guarantee 100% accuracy of the information. Currency (quoted vs. INR) Currency: Rate applicable: United States Dollar: USD: 74.47: Euro: EUR: 81.25: Great Britain Pound: GBP: 85.80: Japanese Yen: JPY: 0.6800 ... Neither HDFC Bank Ltd. (including its group companies) nor any employees of HDFC Bank Ltd. (including those of group companies) accept any responsibility for action taken on the basis of this document or liability arising from the use of this communication. (1) FX markets The HDFC Bank view. Main points: The USD is poised to stage a comeback over 2015 as private demand picks up that allows the ...

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Foreign Exchange Rates, buying rate, selling rate, direct rate, indirect rates in hindi

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